Stock Clerks, Sales Floor

Bookmark Print History Journal
x

Journal


    • Please sign in to view journal entries
x

Your Employment History in this Occupation

Please sign in to view Employment History
x
Rating
x

Please fill out the fields below to e-mail someone a link to this page

x
Please sign in to bookmark occupations

About the Job

Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.

It is also Called

  • Building Materials Sales Attendant
  • Checker Stocker
  • Checker/Stocker
  • Clerk
  • Dairy Clerk
  • Deli/Bakery Associate
  • Grocery Associate
  • Grocery Clerk
  • Grocery Clerk, Stocking
  • Grocery Stocker
View All

What They Do

  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Stamp, attach, or change price tags on merchandise, referring to price list.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Compare merchandise invoices to items actually received to ensure that shipments are correct.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Transport packages to customers' vehicles.
  • Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Receive, open, unpack and issue sales floor merchandise.
  • Clean display cases, shelves, and aisles.

Interests

People who work in this occupation generally have the interest code: CRE.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic and Enterprising environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Things They Need to Be Able to Do

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Coordination - Adjusting actions in relation to others' actions.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Education Required

These occupations usually require a high school diploma.

Wages

In 2018, the average annual wage in Ohio was $27,630 with most people making between $18,910 and $39,720

Outlook

0.40%
avg. annual growth

During 2016, this occupation employed approximately 83,960 people in Ohio. It is projected that there will be 87,290 employed in 2026.

This occupation will have about 333 openings due to growth and about 10,777 replacement openings for approximately 11,110 total annual openings.

Apprenticeship Opportunities

  • John Marshall High School
    3952 WEST 140TH ST
    CLEVELAND, OH 44111

Work Keys

This occupation requires a Bronze certificate

Skill Level
Observation4
Applied Mathematics3
Writing3
Listening3
Reading for Information3
Locating Information3