Maids and Housekeeping Cleaners

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About the Job

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

It is also Called

  • Bed Maker
  • Breakfast and Room Attendant
  • Bunk House Worker
  • Cabin Cleaner
  • Caretaker
  • Care Taker
  • Chambermaid
  • Charwoman
  • Cleaner
  • Cleaning Maid
View All

What They Do

  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

Interests

People who work in this occupation generally have the interest code: RC.

This means people who work in this occupation generally have Realistic interests, but also prefer Conventional environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Independence in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Things They Need to Be Able to Do

  • Service Orientation - Actively looking for ways to help people.
  • Coordination - Adjusting actions in relation to others' actions.
  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Time Management - Managing one's own time and the time of others.

Education Required

These occupations usually require a high school diploma.

Wages

In 2017, the average annual wage in Ohio was $22,120 with most people making between $18,110 and $28,680

Outlook

0.74%
avg. annual growth

During 2014, this occupation employed approximately 37,780 people in Ohio. It is projected that there will be 40,570 employed in 2024.

This occupation will have about 279 openings due to growth and about 901 replacement openings for approximately 1,180 total annual openings.

Work Keys

This occupation requires a Bronze certificate

Skill Level
Locating Information3
Reading for Information3
Teamwork3
Applied Mathematics3
Observation3
Writing2