Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
- Application Systems Administrator
- Certified Novell Administrator (CNA)
- Cisco Certified Internetwork Expert (CCIE)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Computer Operations/Technical Services Head
- Computer Systems Security Administrator
- E-Mail System Administrator
- Enterprise Systems Administrator
- Hardware Installation Coordinator
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Analyze equipment performance records to determine the need for repair or replacement.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
People who work in this occupation generally have the interest code: IRC.
This means people who work in this occupation generally have Investigative interests, but also prefer Realistic and Conventional environments.
People who work in this occupation generally prize Working Conditions, but also value Support and Achievement in their jobs.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Most of these occupations require a four-year bachelor's degree, but some do not.
In 2018, the average annual wage in Ohio was $80,500 with most people making between $48,520 and $120,390
During 2016, this occupation employed approximately 14,010 people in Ohio. It is projected that there will be 14,060 employed in 2026.
This occupation will have about 5 openings due to growth and about 855 replacement openings for approximately 860 total annual openings.
- Information Security Analysts
- Web Developers
- Software Quality Assurance Engineers and Testers
- Product Safety Engineers
- Validation Engineers
- Manufacturing Engineers
- Aerospace Engineering and Operations Technicians
- Industrial Engineering Technicians
- Electronics Engineering Technologists
- Food Scientists and Technologists