Food Service Managers

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About the Job

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

It is also Called

  • Banquet Director
  • Banquet Manager
  • Boarding House Manager
  • Cafe Operator
  • Cafeteria Director
  • Cafeteria Operator
  • Catering Coordinator
  • Catering Manager
  • Concessionaire
  • Cook Manager
View All

What They Do

  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Count money and make bank deposits.

Interests

People who work in this occupation generally have the interest code: ECR.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional and Realistic environments.

Work Values

People who work in this occupation generally prize Independence, but also value Relationships and Support in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Things They Need to Be Able to Do

  • Service Orientation - Actively looking for ways to help people.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Education Required

These occupations usually require a high school diploma.

Wages

In 2017, the average annual wage in Ohio was $53,920 with most people making between $30,840 and $84,710

Outlook

0.37%
avg. annual growth

During 2014, this occupation employed approximately 13,970 people in Ohio. It is projected that there will be 14,490 employed in 2024.

This occupation will have about 52 openings due to growth and about 278 replacement openings for approximately 330 total annual openings.

Apprenticeship Opportunities

Work Keys

This occupation requires a Silver certificate

Skill Level
Teamwork4
Observation4
Locating Information4
Applied Mathematics3
Reading for Information3
Listening2